Cancellation Policy

To cancel or reschedule a reading booked at Zanna van Vugt, please contact us at least 24 hours in advance. If contacted later, unfortunately we can't provide a refund for the cancellation, unless stated otherwise in writing by the Zanna van Vugt. When contacted 24 hours in advance or earlier, we will review the case to see if we will refund the total amount of the payment. For rescheduling please contact us and we'll find a new suitable date and time. If the session is cancelled by Zanna van Vugt themselves at any time, we will reschedule the session or we will cancel and you'll get a full refund of the payment.